Terms of Service

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Rural Staffing, LLC — Terms of Service Last updated April 2026

These Terms of Service (“Terms”) govern your access to and use of the services provided by Rural Staffing, LLC (“Rural,” “we,” “us,” or “our”) through our website www.ruralstaffingllc.com and any related platforms, applications, correspondence, or placements (collectively, “Services”). By using our Services, registering for an account, booking or accepting assignments, or otherwise interacting with Rural, you agree to these Terms. If you do not agree, do not use the Services.

1. Parties; Scope

• These Terms apply to (a) facilities, employers and other entities  that request, book, or pay for staffing (“Clients”), and (b) clinicians,  contractors, and applicants who provide or seek to provide services  through Rural (“Clinicians”). 
• Rural acts as a staffing agency and placement/arrangement  intermediary. Specific bookings, engagement letters, work orders, or  other written agreements between Rural and a Client or Clinician may  supplement these Terms; to the extent of any conflict, the written  engagement will control for that placement.

1. Eligibility

• You represent and warrant that you are legally able to enter into  binding agreements. Clinicians represent they are at least 18 years old,  hold all required licenses/certifications, and meet applicable  credentialing requirements.

1. Services; Bookings; Confirmations

• Bookings: Clients request and confirm shifts or engagements. Rural  will attempt to place qualified Clinicians to satisfy confirmed  requests. A booking is confirmed when Rural sends a booking confirmation  to the Client and/or Clinician.
• Acceptance: Clinicians may accept or decline assignments. Acceptance  binds the Clinician to the assignment terms in the booking  confirmation.
• Changes & Cancellations: See Section 6 (Cancellations, No-Shows & Rescheduling).

1. Payments; Fees; Billing

• Fees: Clients agree to pay Rural’s published or agreed fees,  including staffing rates, agency fees, administrative fees, deposits,  and any applicable taxes. Fees may vary by assignment, clinician  qualifications, location, and other factors.
• Deposit: Unless otherwise agreed in writing, a nonrefundable deposit  (or full prepayment) equal to the amount specified at booking is  required to secure a placement.
• Payment Terms: Remaining balances are due net 15 days from invoice  date unless otherwise agreed in writing. Rural accepts the payment  methods displayed at checkout. All payments are non-refundable except as  stated here.
• Late Payments: Late payments accrue interest at 1.5% per month (or  the maximum permitted by law) plus collection costs and reasonable  attorneys’ fees.
• Client Obligations: Clients are responsible for reimbursing travel,  per diem, credentialing fees, and other pre-approved expenses incurred  under an assignment, as stated in the booking confirmation.

1. Clinician Classification; Taxes; Benefits

• Classification: Unless otherwise agreed in writing, Clinicians are  independent contractors or agency placements (not Rural employees).  Clinicians are responsible for their own federal, state and local taxes,  benefits, insurance premiums, and employment-related obligations unless  a separate agreement states otherwise.
• Payroll & Withholding: If Rural employs Clinicians for specific  assignments, Rural will notify Clinicians and handle payroll and tax  withholding per applicable employment agreements and law.

1. Cancellations, No-Shows & Rescheduling

• Client Cancellations: Clients must cancel or materially change  confirmed bookings no later than the time specified in the booking  confirmation (often 48–72 hours). Late cancellations may result in full  or partial fees equal to the deposit or other amounts set forth in the  booking confirmation.
• Clinician Cancellations/No-Shows: Clinicians must follow Rural’s  cancellation policies. Late cancellations or no-shows may subject the  Clinician to fees, removal from assignment pools, or other remedies.
• Emergency & Good-Faith Exceptions: Rural may make exceptions for bona fide emergencies; documentation may be required.

1. Credentials, Background Checks & Onboarding

• Verification: Clinicians must provide truthful documentation of  licenses, certifications, training, background checks, drug screens, and  any other credentials required for assignments. Rural may verify these  credentials with third parties.
• Costs: Costs for background checks, drug testing, credential  verification, and required training will be allocated as specified in  the booking confirmation or separate written agreement.
• Suspension: Rural may suspend or remove Clinicians from assignments  if credentials lapse, required checks are not completed, or if Rural  reasonably determines a Clinician is unfit for assignment.

1. Insurance & Professional Liability

• Required Coverage: Clinicians must maintain professional liability  (malpractice) insurance with limits not less than the minimum shown in  the applicable booking confirmation or as otherwise required by law or  Client contract (commonly $1,000,000 per occurrence / $3,000,000  aggregate unless otherwise specified). Clinicians must provide proof of  coverage upon request.
• Additional Insurance: Clients shall maintain appropriate facility  insurance, and Rural recommends general commercial liability and  workers’ compensation as applicable.
• Verification: Rural may verify insurance coverage and may refuse or terminate placements if coverage is insufficient.

1. HIPAA, PHI & Confidentiality

• Confidential Information: “Confidential Information” includes  non-public business information, patient information, protected health  information (PHI), and other sensitive data disclosed in connection with  Services.
• HIPAA Compliance: When Rural or Clinicians receive, create, or  transmit PHI in the course of providing Services, Rural will comply with  applicable HIPAA requirements. Where applicable, Rural will execute a  Business Associate Agreement (BAA) with covered entities. Clinicians and  Clients must follow HIPAA and other privacy laws.
• Confidentiality Obligations: All parties must maintain  confidentiality and use Confidential Information only for permitted  purposes. Disclosure is permitted as required by law or with prior  written consent.

1. Privacy & Data Protection

• Rural’s collection and use of personal information is described in  our Privacy Policy, available on our website. By using Services, you  consent to our data practices as described in that policy.

1. Intellectual Property

• Ownership: Rural (or its licensors) owns all intellectual property  rights in the website, platform, software, content, and materials  provided by Rural. Clinicians and Clients may not copy, modify,  distribute, or create derivative works except as expressly permitted.
• User Content: By submitting content (e.g., resumes, profile  information), you grant Rural a non-exclusive, worldwide, royalty-free  license to use such content for purposes of providing Services,  marketing, and operation of Rural’s business.

1. Warranties; Disclaimers

• Clinician Representations: Clinicians represent that they hold all  required qualifications, licenses, and authorizations to perform  assignments and that information provided is true and complete.
• No Warranty: EXCEPT AS EXPRESSLY PROVIDED IN WRITTEN AGREEMENTS,  RURAL PROVIDES SERVICES “AS IS” AND DISCLAIMS ALL WARRANTIES, WHETHER  EXPRESS, IMPLIED OR STATUTORY, INCLUDING WARRANTIES OF MERCHANTABILITY,  FITNESS FOR A PARTICULAR PURPOSE, AND NON-INFRINGEMENT.

1. Indemnification

• By Clients: Clients shall indemnify, defend, and hold harmless Rural  and its officers, directors, employees, and agents from any claims,  losses, liabilities, damages, costs, and expenses (including reasonable  attorneys’ fees) arising from Client’s acts or omissions, facility  operations, or Client’s failure to follow applicable laws or  instructions.
• By Clinicians: Clinicians shall indemnify, defend, and hold harmless  Rural and Clients from claims arising from Clinician’s negligence,  malpractice, willful misconduct, breach of these Terms, or failure to  maintain required insurance or credentials.
• By Rural: To the extent caused by Rural’s gross negligence or  willful misconduct, Rural will indemnify Clients or Clinicians as set  forth in a written agreement; otherwise, Rural’s indemnity is limited as  described in Section 14.

1. Limitation of Liability

• TO THE MAXIMUM EXTENT PERMITTED BY LAW, RURAL’S TOTAL LIABILITY  ARISING OUT OF OR RELATED TO THESE TERMS OR THE SERVICES (WHETHER IN  CONTRACT, TORT, NEGLIGENCE, STRICT LIABILITY, OR OTHERWISE) IS LIMITED  TO THE GREATER OF: (A) THE AMOUNT PAID BY THE CLIENT TO RURAL FOR  SERVICES GIVING RISE TO THE CLAIM IN THE 12 MONTHS PRECEDING THE CLAIM;  OR (B) $10,000.
• IN NO EVENT WILL RURAL BE LIABLE FOR ANY INDIRECT, INCIDENTAL,  CONSEQUENTIAL, SPECIAL, EXEMPLARY, OR PUNITIVE DAMAGES (INCLUDING LOSS  OF PROFITS, REVENUE, GOODWILL OR DATA), EVEN IF ADVISED OF THE  POSSIBILITY OF SUCH DAMAGES.
• Some jurisdictions do not allow limitations or exclusions of  damages; if such laws apply, certain limitations may not apply to you.

1. Termination; Suspension

• Termination for Convenience: Either party may terminate a  non-recurring booking as set forth in the booking confirmation. Ongoing  service agreements may be terminated per their specific terms.
• Termination for Cause: Rural may suspend or terminate Services  immediately for cause, including material breach, fraud, failure to pay,  credential issues, or threats to safety.
• Effect of Termination: Termination does not relieve either party of  payment obligations for services provided prior to termination or other  obligations that by their nature survive termination (e.g., indemnity,  confidentiality).

1. Dispute Resolution; Arbitration; Class Waiver

• Informal Resolution: Parties agree to attempt to resolve disputes  informally by good-faith negotiation prior to initiating formal  proceedings.
• Arbitration: Except where prohibited by law, disputes arising out of  or relating to these Terms or the Services shall be resolved by final  and binding arbitration administered by the American Arbitration  Association (AAA) under its Commercial Arbitration Rules, or a  comparable forum if AAA is unavailable. Arbitration will be held in  [Oklahoma City, Oklahoma] (or the county where Rural is formed) unless  otherwise agreed.
• Governing Law: These Terms are governed by the substantive laws of  the State of Oklahoma without regard to conflict-of-law principles,  except where superseded by applicable federal law or mandatory  consumer-protection statutes.
• Class/Representative Actions: To the fullest extent permitted by  law, you and Rural agree to resolve disputes on an individual basis  only. YOU AND RURAL WAIVE ANY RIGHT TO BRING CLASS, COLLECTIVE, OR  REPRESENTATIVE ACTIONS OR TO PARTICIPATE IN ANY CLASS, COLLECTIVE, OR  REPRESENTATIVE ACTIONS.
• Exceptions: Either party may seek injunctive or equitable relief in  state or federal court to prevent actual or threatened infringements,  misappropriation, or unauthorized disclosure of confidential information  or intellectual property.

1. Notices

• All notices required under these Terms must be sent in writing to  the contact details below or to addresses provided in booking  confirmations. Notices are effective when received.
• Rural Contact for Notices: Rural Staffing, LLC Email: hr@ruralstaffingllc.comPhone: 580.618.3040 Address: [Insert business address]

1. Force Majeure

• Neither party will be liable for failure to perform due to events  beyond its reasonable control, including acts of God, pandemics,  government actions, labor disputes, natural disasters, communication  failures, or shortages of supplies (“Force Majeure Event”). Affected  obligations will be suspended while the Force Majeure Event continues.

1. Electronic Communications; Consent

• By providing contact information, you consent to receive  communications by email, SMS, telephone (including autodialed calls) for  service-related messages. Message and data rates may apply. Marketing  communications will be sent only with consent where required; you may  opt out at any time.

1. Third-Party Services and Links

• Rural may use third-party platforms (e.g., Connecteam) to provide  scheduling and communication services. Use of third-party platforms is  subject to their terms and privacy policies. Rural is not responsible  for third-party practices.

1. Severability; Waiver; Assignment

• Severability: If any provision is invalid or unenforceable, the remainder of these Terms will remain in force.
• Waiver: Failure to enforce a right is not a waiver of that right.
• Assignment: You may not assign these Terms without Rural’s prior  written consent. Rural may assign these Terms in connection with a sale,  merger, or transfer of assets.

1. Modifications to Terms

• Rural may update these Terms from time to time. Changes will be  effective when posted on the website with an updated “Effective Date.”  Substantial changes will be communicated as required by law. Continued  use after posting constitutes acceptance.

1. Remedies & Rights Reserved

• The rights and remedies provided in these Terms are cumulative and in addition to any other rights available at law or equity.

1. Entire Agreement

• These Terms, along with any booking confirmations, engagement  letters, and the Privacy Policy and any BAAs, constitute the entire  agreement between you and Rural relating to the Services and supersede  prior agreements.

1. Contact Rural Staffing, LLC Email: hr@ruralstaffingllc.comPhone: 580.618.3040 Address: PO BOX 519 Sulphur, OK 73086

Acknowledgment By using Rural’s Services, you acknowledge that you have read, understand, and agree to these Terms of Service.

Note: This document is a general template tailored for a locum tenens/temp staffing agency. It is not legal advice. Have counsel review and customize to reflect your exact business practices, regulatory requirements, and applicable state or federal laws before publishing.